Terms & Conditions

Effective Date: 1st April, 2025

Welcome to our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Down to earth' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.

1. Introduction and Acceptance of Terms

By using this Site or making a purchase, you agree to comply with these Terms of Service and any applicable laws. We may update these Terms from time to time, and such changes will be effective upon posting. Please review these Terms regularly to stay informed of any updates.

2. User Responsibilities

As a user of this Site, you agree to:

Provide accurate, current, and complete information when creating an account or making a purchase.
Not engage in any fraudulent or unlawful activities.
Comply with all applicable laws, including but not limited to data protection laws, intellectual property laws, and anti-fraud regulations.
Not use the Site in any way that could damage, disable, or impair its functionality.

3. Account Creation and Security

You may be required to create an account to access certain features of the Site. You must be at least 18 years old to create an account.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
If you suspect any unauthorized access to your account, you must immediately notify us.

4. Product Information and Pricing

All product descriptions, prices, and availability are subject to change without notice. We make reasonable efforts to ensure accuracy, but errors may occur.
We reserve the right to modify prices or cancel orders if there are errors in pricing or product descriptions.

5. Order Process and Acceptance

Once you place an order, you will receive an order confirmation email. This does not mean we accept your order.
We reserve the right to cancel any order for reasons such as product unavailability, payment issues, or fraudulent activity.
A contract is formed only when we process and ship your order.

6. Payment Terms

We accept the following payment methods: [Insert Payment Methods].
You are responsible for providing accurate billing details and for paying any applicable taxes, shipping fees, or additional charges.
We reserve the right to modify payment methods, charges, or fees at our discretion.

7. Shipping and Delivery

Shipping costs and delivery times vary depending on the shipping method selected and your location.
We are not responsible for delays caused by third parties, including shipping carriers or customs.
You are responsible for ensuring that the delivery address you provide is correct.

8. Returns, Refunds, and Exchanges

Please refer to our Return Policy page for detailed information.
Returns must be made within 48 hours of receiving the product and must meet the conditions outlined in our return policy.

9. Intellectual Property

All content on this Site, including text, images, logos, trademarks, and product descriptions, is the property of Down to earth clothing and is protected by intellectual property laws.
The "Down to earth" label has been trademarked.
You may not use, reproduce, or distribute any content from the Site without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages, including but not limited to damages for loss of profits, data, or goodwill, arising from your use of the Site or any third-party services.
Our total liability to you is limited to the amount paid for any products or services purchased on the Site.

11. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy to understand how we collect, use, and protect your data.
By using this Site, you consent to the practices described in our Privacy Policy.

12. Dispute Resolution

Any disputes arising from your use of this Site or these Terms will be resolved through laws of India, and any legal proceedings will be conducted in the jurisdiction of India.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.
You agree to resolve disputes on an individual basis, without resorting to class actions.

13. Modification of Terms

We reserve the right to modify these Terms at any time. If we make changes, we will post the updated Terms on this page with a new effective date.
Your continued use of the Site after any changes to these Terms will be considered your acceptance of those changes.

14. Termination of Access

We may suspend or terminate your access to the Site at any time, without prior notice, if you breach these Terms or engage in illegal or harmful behaviour.
Upon termination, all rights granted to you under these Terms will immediately cease, and you must discontinue use of the Site.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai.

16. Force Majeure

We are not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, or supply chain disruptions.